Original topic:

samsung tv plus

(Topic created: 06-09-2021 03:52 AM)
userSOvTdeylQf
Constellation
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i cannot see samsung tv plus in my tv anymore. it was there for a day or two but now i cannot see it. my friends have it on there tv but i dont

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4 Replies
SamsungJam
Community Manager
Community Manager
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That's just plain ol' inconvenient. If you provide with the model of your television,  I can try and get you back up and running!  


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userSOvTdeylQf
Constellation
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Qled and Frame

model code: QE55Q6FNA

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SamsungLarry
Community Manager
Community Manager
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Have you attempted to update the unit? A factory reset may be just what the doctor ordered. Also, try having your unit connected through an Ethernet cable and plugged directly into a wall socket.







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userSOvTdeylQf
Constellation
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Qled and Frame

my Tv is updated and is connected through ethernet cable.

i have also done factory reset couple of times already

 

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