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My t.v. forgets that I've chosen the soundbar (optically connected) as the audio output.  Half the time, when I turn on the t.v., both the soundbar and the t.v. speakers are on, and I have to go into settings and change to soundbar.  Annoying.

I've sat on a Twitter chat w/ a Samsung agent for over 2 hours, with LONG waits after I send a message.  Terrible service.