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userc3LsFr4xb4
Constellation

spotify on my Frame tv stops playng music after 1 second.

On my 49'' Frame tv (2018) spotify doesn't work properly. Each time after one second playing the music stops. Internetconnection is okay, Youtube and Netflix works perfect.

Spotify on my phone and on chromecast with another tv works okay too.

 

How can i fix this?

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: spotify on my Frame tv stops playng music after 1 second.

@userc3LsFr4xb4 Can you provide the model number of your tv?

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userc3LsFr4xb4
Constellation

Re: spotify on my Frame tv stops playng music after 1 second.

That's the Frame UE49LS03NAS

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Samsung Moderator
Samsung Moderator

Re: spotify on my Frame tv stops playng music after 1 second.

Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry

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