Bixby Voice error

Constellation

Bixby Voice error

I cant use bixby voice anymore.
Even after turning on bixby voice from bixby home settings, all voice settings are still disabled.
When I hold the bixby button an error pops up in the notification as
Screenshots attached.

Deleted cache and data of all bixby related apps but didn't helped.

I tried reset App preferences and reset all settings but nothing worked.I cant format my phone as I have work details In it.

***(See Notification screenshot)
Error: To use bixby voice, go to SETTINGS, then all.........****

Can somebody fill in the gaps like after opening settings then do what 

Spoiler
 
18 REPLIES
Supernova

Re: Bixby Voice error

@Mr Hunny: Can I get the following information?

 

Model Number

Baseband Version 

Carrier

Constellation

Re: Bixby Voice error

Samsung S8 and International roaming.

Supernova

Re: Bixby Voice error

@Mr Hunny: The information requested can be found by going to Settings> About Phone. Also, just to confirm, was the device purchased in the US?

Constellation

Re: Bixby Voice error

Not brought in US but i need help. 

check the links below for Screenshots of error

https://ibb.co/bwSUtK
https://ibb.co/cDrptK

Supernova

Re: Bixby Voice error

@Mr Hunny: I apologize, we only have the ability to support units manufactured within the US. Please visit the link below for support in your area. 

 

http://www.samsung.com/visitcountry

Constellation

Re: Bixby Voice error

I tried at my place and got no remedy and was suggested to check USA support. Have you been the screenshots i provided with lnks atleast

Supernova

Re: Bixby Voice error

@Mr Hunny: I was able to look at the screenshots, however, we do not have the ability to support devices outside the US. I apologize for any inconveniences. 

Constellation

Re: Bixby Voice error

If you open something in landscape mode and try to pull down the notifications shade it should show you the rest . The whole sentence is "to use bixby voice , tap settings then allow the permissions and try again . I have the same issue , dude . This notification doesn't help at all . I tried everything and nothing happened

Constellation

Re: Bixby Voice error

Resetting the phone is the only solution I found. I Cant afford to lose data so am not gonna use Bixby anymore