bixby voice not working on s9+

SOLVED
Constellation

Re: bixby voice not working on s9+

Base

G965U1UES2ARF4

 

BUILD

R16NW.G965U1UES2ARF4

 

CARRIER

METRO PCS

Constellation

Re: bixby voice not working on s9+

Model SMG965U1ZBAX

Samsung Moderator

Re: bixby voice not working on s9+

Just to double check was this phone purchased in the U.S.?

Constellation

Re: bixby voice not working on s9+

My bixby settings page is grayed i cannot wake up voice..please help

Samsung Moderator

Re: bixby voice not working on s9+

Can I have your full model code, baseband version, and carrier information?

Constellation

Re: bixby voice not working on s9

My bixby voice settings is grayed out i cannot turn on voice wake up baseband G960U1UES2ARF4

Highlighted
Astronaut

Re: bixby voice not working on s9

won't voice dial, shows on screen "call greg" but says it ran into a problem, but then shows a button for phone list...

 

what a disappointment.

 

baseband  N960USQU1ARH4

 

at&t in the usa

 

my LG was better

Constellation

Re: bixby voice not working on s9+

My bixby button doesnt work at all, it stopped working, when I go to press the button it doesnt work at all short press or long press

 

My Model number is: SM-G965U1

 

My Baseband version is: G965U1UES2ARF4

 

My carrier is: AT&T

Cosmic Ray

Re: bixby voice not working on s9+

I have same issue, but i get a notification saying turn on bixby voice permissions

Samsung Galaxy S7
Astronaut

Re: bixby voice not working on s9+

there is no voice wake-up