04-07-2018 07:33 PM
Have you tried adjusting the sensitivity settings? Bixby button > Menu> Settings > Voice wake-up
This and rebooting works for me.
04-09-2018 08:59 AM
purchased my phone on april 07, 2018. I am having the same issues
Bixby button is working correctly, Bixby is very responsive and does quite well. Very happy with her.
When you say hi bixby, a small icon will appear in the notification area then dissapear. sometimes it reappears and then disappears a second time.
for perspective purposes, bixby is acting like a 5 year old child waking up from a nap. When you call her name she turns her head to look at you but then acts like she doesnt hear you and goes back to sleep.
Maybe bixby is accidently muting the mic when you call "hi bixby"
Baseband Version: G965USQU1ARBG
04-09-2018 10:20 AM
in reference to bixby not working i was playing around and found out the following information:
1) say hi bixby, and get no response
2) open settings and clicked optomize and put all apps to sleep as the software asked for
3) bixby responded when "hi bixby spoken" and tried to do what i asked
4) bixby quit working after the second task was assigned
5) opened settings and went to memory and cleared it.
6) bixby activated again
7) bixby quite working again shortly there after
8) cleared memory again
9) bixby worked
10) bixby quite working.
I did the above 10 consecutive times. each time the same behavior repeaded and was very predictable in how it would occur. usually after the second or 3rd time this would occur. this would happen weather or not you gave bixby a command or just tapped on the screen. eventually she stopped working(2 or 3 "hi bixby").
so a program in memory is causing this issue. below is a list of programs at the moment bixby stops working by voice. I tried to note each time which programs were loading into memory at the time of stop, however they just kept populating so i gave the consistent ones below.
samsung backup and restore
verizon location agent
my verizon services
google play store
security and privacy
google play music
google services framework
game optimizing service
04-27-2018 09:40 AM
Hey, @useraYmEfWnVTF, would you mind sending me some information about your device?
* Model Number
* Baseband Version
You can find this information in Settings > About Phone. Thanks!