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Original topic:

5G Data non-functional after beta update

(Topic created: 11-18-2020 06:13 PM)
romysaur
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Hello everyone,

I'm absolutely loving the beta except for the fact that my 5G data is non-functional after updating.

The only solution is to switch my "Network Mode" to LTE/3G/2G. 

I've already formatted the phone and made sure my APN settings are correct. I've even switched out my SIM card.

5G was working well prior to updating to beta. 

Any ideas? Looking forward to your insights.

Thank you,
16 Replies
romysaur
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yes. they even changed it twice to make sure it wasn't a SIM issue
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USBetaModerator
Beta Moderator
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Hello,

 

Thank you for your feedback. This has been a commonly reported issue. Please first check with your carrier first to resolve the connectivity issues. If issues persist, please send us an error report to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team.

 

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romysaur
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Hello,
I'm not sure how to send an error report about this particular issue.
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romysaur
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how can I make a error report any this problem?
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MixedDudeX
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Which carrier you have. I'm on T Mobile with a Galaxy S20+ Unlocked. No issues with 5G even before switching to the R15 SIMs
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romysaur
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Same. no issues untill I switched to the beta
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romysaur
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update: Contacted TMO, reset my line and still no 5G.

update 2: Updated phone to most recent beta. Still an ongoing issue. Haven't gotten any word from Moderators about anything. 😕
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