userjaLSQlT49Z
Constellation
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11-24-2021 03:20 AM in
QuestionsMost of my useful apps including outlook keep crashing ever since I installed the latest andriod 12 update. This is a major issue and samsung need to recognise this and roll out a fix ASAP.
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userkcREpE0WhS
Asteroid
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11-24-2021 05:48 AM in
Questions
Common, common issue
USBetaModerator
Beta Moderator
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11-29-2021 08:53 AM in
QuestionsHello @userjaLSQlT49Z ,
Please erase the device cache using steps below.
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
Regards,
One UI Beta Team