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Original topic:

Android 12 / One Ui 4.0

(Topic created: 11-24-2021 01:21 AM)
ajgonerogue
Astronaut
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So I have a Galaxy S21+ G5 and I have an unlocked device and T-Mobile is my Carrier. Its been a week and no update why?? I called  T-Mobile and Ive also talked to Samsung and still no help. If anyone has any fixes let me know
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9 Replies
morgywn
Astronaut
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I had to manually go in and tell mine to update
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ajgonerogue
Astronaut
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how did you do that
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acphillips3
Astronaut
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Your not the only one. I'm starting to agree with others on here about maybe they want to fix issues before releasing it to unlocked phones
mrshenryxo
Galaxy
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I haven't received it either. Hopefully samsung still releases it to unlocked devices though, I think that'll cause people to want to switch to Apple if it's constantly delayed. That's one thing Apple is forsure good about, with major software updates.
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eminded
Galaxy
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I'm on mint mobile no update yet.
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Betamonke
Comet
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Beta Community moderator said likely today or tomorrow for unlocked U1 models for carriers that haven't gotten it.
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morgywn
Astronaut
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I'm on T-mobile, not unlocked, had it for 2 or 3 days....
Settings, Software Update, manually check, update.....
That's how I forced it to update btw
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acphillips3
Astronaut
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Whoever has an unlocked phone check now I'm downloading as I type
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USBetaModerator
Beta Moderator
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Hello @ajgonerogue ,

All Unlocked devices should  be able to receive One UI 4 update at this time.  Update was opened for carriers in two separate rounds based on CSC which may have caused some of users to receive an update before others.

Please call us at 1-800-726-7864 if you are still unable to update to One UI 4. 

Regards
One UI Beta Team

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