cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Anybody else with heating and battery problems?

(Topic created: 09-15-2021 01:04 AM)
greatpoop
Constellation
Options
Questions
My phone keeps heating up really fast and my battery is also draining real fast. I can be watching YouTube videos and my phone starts to overheat and my phone will lose 20-25% being in my pocket for two hours with no use while I'm at work. Is nobody else having these problems? I haven't seen anyone mention these issues yet.
6 Replies
SHAK1R
Comet
Options
Questions
Slightly felt that too!
0 Likes
RAF876
Astronaut
Options
Questions
I was having it a few hours after downloading the beta. I powered off the phone for about 5 minutes. After that, it was fine, back to normal and no significant overheating.
greatpoop
Constellation
Options
Questions
Thanks gonna try this right now because I'm having problems even with my charging. My "fast charging" is going super slow
0 Likes
Options
Questions
Hey greatpoop, My S21 was overheating, after a restart my phone is back as normal, no overheating.
0 Likes
Ruki
Asteroid
Options
Questions
No over heating but but battery drainage is ridiculous
0 Likes
USBetaModerator
Beta Moderator
Options
Questions

Hello @greatpoop ,

Battery drain may happen in some cases after a software update. While issue is not that common, a few other participants are experiencing the issue. We suggest you reboot the device as our community suggested and wait for a day or two for battery to settle down. Also try clearing the cache of the device following steps below.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

If issue doesn't get resolved after a day or two, Please send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One Ui Beta Team

0 Likes