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Original topic:

Anyone experience Expert Raw crashing?

(Topic created: 08-12-2023 06:04 PM)
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userZNnTdcqwZP
Supernova
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The viewfinder screen of the latest Expert Raw (version 3.0.00.2) flickers when I rotate phone orientation. Moreover, if I keep rotating my phone between portrait and landscape mode, the app will eventually crash.
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Grayo
Comet
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Have you tried clearing the cache of the app?

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userZNnTdcqwZP
Supernova
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Yes I've that. Also clearing data and wiping cache partition, but none seems to help.
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userxZGOOiDS9y
Asteroid
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Mine takes the pic but can't access it. It says unsupported file
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Ran2418
Cosmic Ray
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Not crashing here. I am running the same version you are. Used Expert Raw tonight and worked just fine.
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userZNnTdcqwZP
Supernova
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I still can take photos but it sometimes craches when I just rotate my phone from portrait to landscape mode. Is your device S23 Ultra?
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userxVn9LYuyJq
Constellation
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Same thing happens with this latest version on my galaxy s22

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USBetaModerator2
Beta Moderator
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Hello,

Thank you for your feedback.
Please use the latest Samsung Members app to submit an error report (Samusng Members > One UI Beta Program > Beta Feedback > Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community > Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

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MarkChang
Galaxy
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I had no issues with the RAW app on beta 1. With beta 2 (ZWHO), I have crashing. I tried clearing the app cache and data and even reinstalling the app. It continues to crash. If I take a picture before it crashes, it leaves, Refining Picture, in the notification bar that hasn't moved beyond a quarter of the way in almost a half hour.
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