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Original topic:

Apps can't be installed from Google Play Store

(Topic created: 10-09-2021 07:47 AM)
littlecloudgz
Astronaut
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After updated to the beta version, I lost couple apps, which it might be ok for Beta version. But when I tried to reinstall them from the google play stire, it keeps saying can't be installed. But I have no problem install and update the apps on my Note 10 plus and Tab s7. 

One of the app is Fidelity investment app. 
8 Replies
user751201tmO21
Honored Contributor
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I've read a post, maybe three-weeks ago, where someone had problems running Fidelity

Many financial related apps don't work because a beta is not an official / approved release
Kristech2016
Cosmic Ray
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This is a bummer, on my phone 90 % of apps are not getting updated.
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user751201tmO21
Honored Contributor
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.
Strange ...

I'd have to state that all my apps have no issue updating ... even my banking app works (and updates, and no it's not Fidelity)

EDIT:
Go to (phone) Settings > Apps > Google Play services ...
Force Stop (lower right)
Storage > Clear Cache
... retry updates
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littlecloudgz
Astronaut
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Thank you so much for the info.
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jeromebt
Cosmic Ray
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I went and download the previous version with a apk, version 3.57 works,then I disable update, will try the next release of the application
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USBetaModerator
Beta Moderator
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Hello @littlecloudgz ,

During beta program, the software is not yet certified by Google, and therefore Google Pay and other secure services may not work. We apologize for the inconvenience and will post a notice once it becomes certified by Google. You may try again at that time.

Fidelity has been notified by some of our members of the issue and are working on a resolution.

Regards,
One UI Beta Team

 

Annuvin
Astronaut
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I'm having the same problem with Uptime Robot & 7 Little Words.
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userjdscAPvILC
Asteroid
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I was finally able download and install the Fidelity app today!