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Original topic:

Battery animation not showing

(Topic created: 10-07-2021 09:16 AM)
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My battery animation not showing when plugging in USB C per android 12 one Ui 4.0. Any answers as to why? Anyone have the same issues? 
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user751201tmO21
Honored Contributor
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Wild guess ... is Show Charging Information toggled on?
user_ams007
Planetary Samsung Care Ambassador
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Check your settings for show charging info
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Yes it is toggled. The new beta animation for battery charging only shows when phone is complete shut down. It won't show when phone is on and USB C charger is inserted.
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USBetaModerator
Beta Moderator
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Hello @NewEraKingz ,

Battery animation should be shown any time a charger is connected, including when phone is on.  If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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