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Original topic:

Battery animation not showing

(Topic created: 10-06-2021 02:00 PM)
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My battery animation not showing when plugging in USB C per android 12 one Ui 4.0. Any answers as to why? Anyone have the same issues? 
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user751201tmO21
Honored Contributor
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Wild guess ... is Show Charging Information toggled on?
user_ams007
Planetary Samsung Care Ambassador
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Check your settings for show charging info
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Yes it is toggled. The new beta animation for battery charging only shows when phone is complete shut down. It won't show when phone is on and USB C charger is inserted.
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USBetaModerator
Beta Moderator
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Hello @NewEraKingz ,

Battery animation should be shown any time a charger is connected, including when phone is on.  If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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