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ā09-16-2021 03:09 PM in
QuestionsSolved! Go to Solution.
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ā09-16-2021 04:27 PM in
QuestionsWe would recommend clearing cache of the device
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device. If issue continues to happen even a day or two after clearing cache, Please send us an error report from the Samsung memberās app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
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ā09-16-2021 03:12 PM in
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ā09-16-2021 03:42 PM in
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ā09-16-2021 04:06 PM in
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ā09-16-2021 04:27 PM in
QuestionsWe would recommend clearing cache of the device
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device. If issue continues to happen even a day or two after clearing cache, Please send us an error report from the Samsung memberās app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
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ā09-17-2021 09:49 AM in
QuestionsHello,
Thank you for updating us on the resolution. We are glad it work for you and appreciate your contribution to the Beta community.
Regards,
One UI Beta Team
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ā09-17-2021 07:26 PM in
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