Black screen

[useraQ5CHxlJ2F]

Anyone else's phone screen when black after the 5.0 update?

[Ryan891]

You're using Good Lock Home up module? It's not compatible

[useraQ5CHxlJ2F]

No, I wasn't using Good Lock

[USBetaModerator2]

Hello,

Thank you for participating in the One UI 5 Beta!

Several users have reported this issue and we are reviewing the submitted error reports.  In the meantime, please try the solution suggested here:  https://us.community.samsung.com/t5/Tips/Fix-for-Home-Screen-Force-Closing/m-p/2338318#M71

If the issue persists, you can try clearing the cache and rebooting the device as follows:

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

1. Turn off the device.
2. Press and hold the Volume Up key and the Side key.
3. When the Android logo displays, release both keys.
4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
5. Press the Volume down key several times to highlight Wipe cache partition.
6. Press Side key to select.
7. Press the Volume down key to highlight Yes, then press the Side key to select.
8. When the process is complete, Reboot system now is highlighted.
9. Press the Side key to restart the device.

Regards,
One UI Beta Team

[useraQ5CHxlJ2F]

I had to delete the data of the one ui app then restore it, that's how I got mu phone to work again