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Original topic:

Can't downgrade software after withdrawal from beta

(Topic created: 10-29-2023 01:04 PM)
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usermonted
Cosmic Ray
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I've withdrawn from the beta of One UI 6.0 because of many issues. I haven't been able to downgrade the software to the previous version. The process gets frozen at the screen that says "checking downloaded update files....please do not disconnect the cable from the PC. I've tried different computers and numerous times on both, same issue with the Smart Switch app freezing. Anyone have any idea what else I can try? I talked to Samsung, my options were to go to a service center about 2 1/2 hours away or sending my phone to Samsung which will take 10-14 days and they don't know if they can fix it. 
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5 Replies
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Restore
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youu
Comet
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You try force stopping or clearing the data to smart switch and try that
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TheChosnOne
Constellation
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The stable release should be coming soon..
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RobRegal
Constellation
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Also the same issue. I've tried multiple times to rollback and it fails each time. Completely did a factory reset and still no luck. I wouldn't mind so much if being on the beta didn't completely break functionally with Google Pay (and before anyone says "just use Samsung Pay", all apps don't have integration with Samsung Pay yet). Please work on making sure people can actually move back to the old software in the future, Samsung.
Zrnie
Nebula
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I would like to add that, full release is literally right around the corner.

Rumors say it's super close definitely depending on your origin country
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