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Original topic:

Can’t opt out of beta program

(Topic created: 10-07-2021 12:55 PM)
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Members_y1vxWLk
Constellation
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I just bought a s21 ultra for T-Mobile from a third party.  I guess the last user was using the beta program, I downgraded through smart switch but now my phone is trying to update again to the lastest beta.  When I go to the Samsung member’s app, it tells me ‘thank you for participating in the beta program’ but when I try to go anywhere else on the app, it tells me ‘OneUI Beta features aren’t available because your Samsung account has changed’.

Please help me deregister from the beta.

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2 Replies
USBetaModerator
Beta Moderator
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Hello @Members_y1vxWLk ,

Please let us know if you observed any issues after working with us over DM. 

Regards
One UI Beta Team

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userXrBFqq7WH2
Astronaut
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Hi, 

I'm experiencing something similar. Can you please share the solution?

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