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Original topic:

Changed Sim card to t-mobile and now it says I'm not in beta

(Topic created on: 12/11/20 7:59 PM)
Tylertsd
Galaxy
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Any help getting the official update or any way to get back into the beta on the other Sim if getting out is not an option?
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4 Replies
Tylertsd
Galaxy
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had to switch back to old sprint Sim so I have no service to be able to post here I have to use Wi-Fi
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Tylertsd
Galaxy
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side note put a t-mobile Sim in a non beta phone and it got the official update as soon as it turned on...
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Eliliam
Constellation
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My guess is that non beta phone is a carrier branded phone, while the one you initially tested was an unlocked variant which tmobile has not released the update to yet.
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SJohnson
Samsung Care Ambassador
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The beta is tied into your Samsung account, so the moment you put another Sim inside of your phone it won't recognize the new number as associated with your members account. the non-beta phone you put the SIM card into might have been a carrier branded phone with U software as opposed to U1 software. an alternative route is to use Odin and flash carrier version software onto your phone which will update you to Android 11


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