Original topic:

Email has black screen

(Topic created: 3 weeks ago)
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Beastkilla
Halo
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After the new update my email now has a black screen after I open it. Wasn't like that before the new update. Any ideas on how to fix? Or is it a new bug? My email is Outlook
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2 Replies
star50
Galaxy
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What kind of phone or device are you using maybe I can find some information about it

Calvin L B.
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USBetaModerator3
Beta Moderator
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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