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Original topic:

Eye Comfort shield glitch

(Topic created: 09-15-2021 05:07 PM)
1799 Views
S-yl
Cosmic Ray
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Before updating to One UI 4.0 beta, I had Eye Comfort shield turned on (in One UI 3.1) and now after the beta I turned it off but the screen stays with the yellow tint throughout the whole system and the yellow tint gets very intense when using some apps like Samsung Gallery and Samsung Internet. Basically it's like Eye Comfort shield is on when it's actually turned off but it still makes the screen yellowish 

Anyone else experiencing this?

4 Replies
EvilsWay
Asteroid
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Yeah mine did this. I had to manually toggle it on and off a couple times and it went away.
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S-yl
Cosmic Ray
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Just tried that but it doesn't seem to do anything. My screen still looks yellow.

Do you have any other suggestion?
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USBetaModerator
Beta Moderator
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Hello @S-yl ,

Toggling setting usually helps resolve issue. Since it didn't for you , we suggest clearing cache of device.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

If issue happens after clearing cache, Please send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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S-yl
Cosmic Ray
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I already tried clearing the cache before (that didn't resolve the issue) and submitted an error report as well. Hoping it gets fixed in the next beta update.
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