my fingerprint scanner was working all day yesterday after updating my s24 ultra, up until this morning. suddenly all 4 of my fingerprints that I saved just stopped working. tried to restart my phone, and even tried leaving it off for a couple minutes before turning it back on and still unrecognizable. had to delete all of them and add them back again. anyone else have this problem?
To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:
1. Open Samsung Members. 2. Navigate to One UI Beta Program > Beta Feedback. 3. Attach any relevant screenshots (if possible). 4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
