Original topic:

Galaxy watch 7 ultra connection issue

(Topic created: a month ago)
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user94iz9UHe0d
Cosmic Ray
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Hi guys I have been noticing ever since I started the one UI beta 7 my ultra watch would disconnect my fold and won't reconnect unless I reset the watch and I had done it multiple times so far issue persisted in beta 1,2,3 wondering if others are having the same issue
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9 Replies
Howelly85
Cosmic Ray
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No issues for me on any of the betas with my watch.
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rock34
Asteroid
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I've had the same issue on this most recent beta, but not the previous 2
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Feer123
Cosmic Ray
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Same
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jtac140
Cosmic Ray
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Fortunately I haven't had any issues between my galaxy watch ultra and the betas. I had 3 instances where I had to reset my watch on 6.1.1 though. Drove me nuts and had me wanting to get rid of it thinking it was the watch, which it still ver well may be, but no issues while using the betas.
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MikeDelia
Halo
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No issues here as well.
Sometimes I've noticed smart switch upgrades can cause issues with Bluetooth and network settings sometimes.
I know it's not preferred but you can reset network settings and repair the watch without losing data on the watch. I've done it before
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Owen44
Asteroid
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Since having to reset my watch for a Bluetooth issue, my Ultra will not connect to the T-Mobile data plan. Watch pairs to phone via Bluetooth, no issue. It's this similar to your issue?
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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L_A_
Asteroid
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Same
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user94iz9UHe0d
Cosmic Ray
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It just happened again forcing me to reset and it seems to happen as soon I start charging my watch then it decides to no longer connect my phone strange
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