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Original topic:

Galaxy watch ultra reset request?

(Topic created: Tuesday)
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userctu0b7taI4
Constellation
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Just upgraded to a galaxy watch ultra from the 6 classic. Got it about 2 weeks ago and just today it asked me to reset and repair to my s24 ultra for the second time. My s24 ultra is on one ui 7 beta. Wasnt sure if this is why, but my 6classic never did this as I was one ui7 beta as well? Any one experience this issue?
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USBetaModerator3
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Hello,


Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screenrecording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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