Original topic:

Gpay virtual card not working with UI 8.5 Beta?

(Topic created: 4 weeks ago)
683 Views
user3YW87Qhdpe
Constellation
Options
Questions
I can't make any payments through gpay virtual cards, and I assume it means contact payment won't work either. When I opened the Google Wallet app, it had a warning that it detected my device may have been rooted or on an unsupported software, and that I wouldn't be able to use tap to pay. Is this because I'm on the UI 8.5 beta? I've never had these issues before
0 Likes
12 Replies
BladeOfMoon
Comet
Options
Questions
Yes, it's because you are on a beta. You can use Samsung Pay, but Google Pay and certain banking apps will not work until the official 8.5 rolls out.

This will be the case for all betas, so if you do need these applications to run I would not recommend installing future betas.
0 Likes
Betamonke
Comet
Options
Questions
It actually has been working during this beta period. Normally that is the case but this time around it's been working fine.
user3YW87Qhdpe
Constellation
Options
Questions
+1 to this, I had no problems with gpay at the start of when I enrolled in the beta. Sometime over the last month, it stopped working. Now whenever I click on "pay now", nothing happens
0 Likes
MRBOOG
Cosmic Ray
Options
Questions
That's bad info.....this beta absolutely supports Google pay. I use it daily.
0 Likes
BladeOfMoon
Comet
Options
Questions
This is normally correct for most betas. You can look at the hundreds of threads of people posting this same thing for oneui7/8.

Have you been using it since beta 1?
0 Likes
MRBOOG
Cosmic Ray
Options
Questions
Yes I have. I've been using it since the 8.0 1st beta. Only one update was a issue for a day. Apparently Samsung pushed that one update out without Google approval.
0 Likes
user3YW87Qhdpe
Constellation
Options
Questions
I'm not sure what to do in my situation. Gpay stopped working one day for me and Google wallet thinks I've "bricked" or rooted my phone
0 Likes
MachineGod
Cosmic Ray
Options
Questions
I just reported this bug. It looks like Google wallet updated sometime over night causing the wallet not to work. I can't get my transit card to work at the moment. It worked with no problems through this beta program til now.
USBetaModerator3
Beta Moderator
Options
Questions

Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team