Original topic:

I can't downgrade from UI 4.0 back to 3.1

(Topic created: 10-08-2021 09:09 PM)
RominoTacoRolls
Astronaut
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For the past day, I've been trying to downgrade the beta to the latest official release, but the problem I've been facing is keeping me from doing that. Whenever I use Smart Switch on my laptop to downgrade it, after I start the process, it then tells me that it failed to upgrade the firmware. If anyone knows how to fix this, please let me know.
5 Replies
user734264fo532
Honored Contributor
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Did you first "Withdraw" in Members, then Factory reset?
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McCoyBoY
Asteroid
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I just tried this with no luck.
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McCoyBoY
Asteroid
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When I click downgrade one smart switch it just freezes and won't do anything. Sorry aggravated
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WC21
Astronaut
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Yeah I'm having issues too downgrading. 😕
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USBetaModerator
Beta Moderator
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Hello @RominoTacoRolls ,

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center.

Regards
One UI Beta Team

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