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‎08-09-2022 02:52 PM in
QuestionsHello,
Thank you for your feedback. Please try the following to clear your cache and see if that solves the issues you are facing:
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
If you still want to withdraw, from the beta from Samsung Members -> Settings -> One UI Beta Program Status -> Withdraw. Then plug the phone into your PC, open up the PC version of smart Switch. Be sure to back up your phone since downgrading requires a factory reset. We recommend you try backing up your device and performing a master before moving back to Android 12.
Regards,
One UI Beta Team