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Original topic:

Missing Secure Folder on Samsung S21 Ultra - T-Mobile

(Topic created: 11-14-2021 02:31 PM)
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Vamsee
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Hi SamComm,
I cannot find the secure folder under the Biometrics and security settings. Any idea if this is not available on TMobile version of S21 Ultra?

image


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9 Replies
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My Tmobile S21 Ultra Screenshot_20211114-114151_Settings_39373.jpg
user9Fl0qYN77g
Asteroid
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Try typing it in the phone's search barScreenshot_20211114-105218_Samsung Members_22186.jpg
Vamsee
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I tried this, still didn't find it.
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user751201tmO21
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Vamsee
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Interesting. I guess I'll go ahead and submit an error report and see what the developers have to say.
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Vamsee
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Can you confirm if have the same SW version as mine?Screenshot_20211114-173120_Settings_13512.jpg
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user751201tmO21
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ZUK1 is current
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USBetaModerator
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Hello @Vamsee ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Are you using user profiles on the device ? device is limited to 2 knox folder and if a user folder is created, you may loose ability to create more secure folders but UI should be present.

Regards,
One UI Beta Team

 

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Vamsee
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No, I'm using only one profile.
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