Original topic:

New 8.5 beta has connectivity issues

(Topic created: Saturday)
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TheVexMaster
Cosmic Ray
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Ever since i installed the beta One UI 8.5. My Galaxy S25 Ultra data has been acting strange. I'm constantly losing data connection. So I either turn on airplane mode or Wi-Fi and switch back to data. FYI. My S25 Ultra is unlocked. Is anyone else experiencing this issue after joining beta. Also no reset or restart does not help.
7 Replies
Tom6068
Honored Contributor
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Try resetting the mobile connection. Go to settings/general management/reset/reset mobile network settings then reset that. Let it all connect again and go from there. Also, if any more issue occur, send the errors in using the Member app, go into the beta then go into the beta then choose he beta feedback and go from there. 

TheVexMaster
Cosmic Ray
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I've already tried that did not help
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TangoUniform
Galaxy
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Is your connection loss tied to one location, or does it happen regardless of location? What carrier are you with?
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TheVexMaster
Cosmic Ray
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I'm currently with t mobile, but the connection is lost everywhere.Even in areas where I had normal connection and even bluetooth is terrible.Now
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TangoUniform
Galaxy
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Definitely not normal behavior. I'd submit a beta report on it. I, too, am on T-Mobile and generally have rock solid service. Bluetooth was a bit wonky on Beta 9, but seems to have cleared up with Beta 10. Same phone as well (S25 Ultra).
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Bird1977
Cosmic Ray
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Good day to you guys, I've got the standard just S25 with T-Mobile service, and I've never even noticed connectivity issues or Bluetooth issues. But my issues have been with the precise location, and it seems like when I'm at work, because my stuff is GPS based, even though I'm on-site every now and again. It throws me off site, and so it's like I whenever I switch between wifi and mobile and back to wifi is when I have the issue
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USBetaModerator3
Beta Moderator
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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