cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

New update, New bugs?

(Topic created: 12-11-2021 08:41 AM)
MidnightMelodii
Astronaut
Options
Questions
Since I got the update for the beta yesterday, my battery has been draining alarmingly fast, and everything freezes/blank screens. 

For example, messenger, when I try to look at a friend's messenge, it'll blank screen and I have to force close. 

Same with statuses on Facebook, and checking snap messages with snapchat. They have to be force-closed, then reopen to get them back working again. Anyone else like this?
2 Replies
USBetaModerator
Beta Moderator
Options
Questions

Hello @MidnightMelodii ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

0 Likes
PoliticsMan
Nebula
Options
Questions
Anyways to roll back ?
0 Likes