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Original topic:

One UI Beta features aren't available because your service provider has changed

(Topic created: 09-11-2023 01:35 PM)
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Members_SCMVNEM
Constellation
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I enrolled in the beta program for one ui 6 and I changed carriers and now I'm getting the error message listed in the title of the post. Now I can't access the beta community or withdraw from the beta program. I called Samsung and they confirmed that I would need to send my phone in. They informed me I have to wait for the next update however I'm not sure if I'll be able to download it at all. I am currently using verizon. How do I get the one ui 6 beta one working again?

7 Replies
ChaosSaber
Neutron Star
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If its unlocked, just contact a beta mod
Betamonke
Comet
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This is the correct answer. Just send them a direct message with your IMEI and current carrier.
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How do you go about contacting a beta mod?
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Mike-B
Comet
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You don't actually have to send your phone to them. Just download the old firmware version (the one you were using right before you accepted the Beta) then use the patched version of odin to flash the files to your phone after putting it into download mode. I would create a backup because you're most likely going to be factory reset after doing this. It shouldn't take very long to flash. Verizon isn't part of the Beta Program.
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USBetaModerator2
Beta Moderator
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Hello,

Thank you for your feedback.

Please send us a private message with your device IMEI, Samsung account email address and your new carrier information, as suggested by other users.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

realspacely
Asteroid
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Hello,

 

Recently sent you a PM about the same issue. 

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jvudcoo
Galaxy
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So I cleared system cache for it and it worked.
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