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Original topic:

One UI Home Stopped working

(Topic created: 11-17-2021 05:06 AM)
useruHeOPmWnaO
Constellation
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Constantly getting that error after the recent beta update (Zuka). Any fixes?
3 Replies
Spicoli_SGT
Galaxy
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Switch to a 3rd party launcher for now. I personally recommend Nova
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USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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Spicoli_SGT
Galaxy
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Samsung responded to my error report of One UI Home continuously crashing saying it will be fixed on the next build. So, two weeks of Nova Launcher then back to normal. 🤞
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