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โ09-18-2025 12:47 PM in
QuestionsI recently switched from an iPhone to a Galaxy Z Flip 7, it's great so far but I've had one issue. I transferred all my iCloud photos to Samsung gallery using the Smart Switch app and then I synced them with OneDrive. After they all synced I checked the photos in the Gallery app and it was all fine - the dates are fine, motion photos, etc. Then I checked the photos in the OneDrive app, the dates are all mixed but not all of them. One thing I noticed is that it's only for JPG, MP3 and PNG files (or at least that's what I saw).
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โ09-18-2025 02:58 PM in
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โ09-18-2025 03:32 PM in
QuestionsHello,
Thank you very much for sharing your feedback.
To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:
1. Open Samsung Members.> Navigate to One UI Beta Program > Beta Feedback.
2. Attach any relevant screenshots or screen recording/video (if possible).
3. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
Best regards,
One UI Beta Team