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Original topic:

Phone crashing plus freezing up

(Topic created: a week ago)
184 Views
Hyperx505
Constellation
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Everytime I get on a game app like Roblox it would freeze my entire phone and would only restart if I force shut it off anyone else's phone doing this?
5 Replies
Slate_Rose
Galaxy
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While in One UI 9 beta?
Jonah56
Halo
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No, they're obviously on the super stable, totally polished, secret final release. ๐Ÿ’€ Yes, it's the beta
Jonah56
Halo
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I am having that issue as well.
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USBetaModerator3
Beta Moderator
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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Focr06
Comet
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Yup.. I'm noticing this too.. In random apps.. But for me.. Is. More like, I need to close the apps and reopen them.. Is more of random apps become unresponsive.. But I can easily get to the notifications bar or home screen.. Then after killing the app and reopen, it works fine.
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