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Original topic:

Random screen locks while using phone

(Topic created: 09-06-2022 07:56 PM)
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chriszun
Cosmic Ray
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This happens to me at least once a day. I'm simply using my phone and screen goes black for like 2 seconds. Then the locksreen shows up but it's black for a second or two and the time says 00:00 for a fraction of a second. After that it stays on my lockscreen and obviously I have to unlock to keep using it. It happens very randomly. Not at the same time everybody. Not using the same app. It just happens randomly. I haven't installed anything recently or done any changes to any setting that could be causing this issue to happen.
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johnnyboiii
Nebula
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Could simply be a glitch, I would report it and let Sammy pull the data log so they can look at it.
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ChaosSaber
Honored Contributor
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I've only had happen while watching a movie and scrolling through it
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I get this about twice a day. I suspect it's Smart Lock.
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USBetaModerator2
Beta Moderator
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Hello ,
Thank you for your feedback.
If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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