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Original topic:

Samsung Health Sync Issues

(Topic created: 10-13-2021 10:24 AM)
Jzmr2
Cosmic Ray
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Samsung health won't sync with my account. Anyone else having this issue? 
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6 Replies
user734264fo532
Honored Contributor
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others have reported the issue in the past , not sure if I've read any related to beta2 though
Jaa1
Cosmic Ray
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Yeah it's been a couple of days now, but no solutions or app updates, Interesting...
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USBetaModerator
Beta Moderator
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Hello @Jzmr2 ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 

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Today i was able to sync Samsung Health with my watch. The issue is when you turn on Sync it will prompt you to choose your Samsung account or add a new one. In my case that window prompting to choose an account was white so it seems there is an Ok option to press after you select your account and is on the bottom right corner. You won't see it but is there. I wonder if it's a theming issue that won't let you see the Ok option.
Jzmr2
Cosmic Ray
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Good find. That fixed it.
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Glad it worked for you!
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