cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Samsung Health Sync Issues

(Topic created: 10-13-2021 10:24 AM)
1190 Views
Jzmr2
Cosmic Ray
Options
Questions
Samsung health won't sync with my account. Anyone else having this issue? 
0 Likes
6 Replies
user751201tmO21
Honored Contributor
Options
Questions
others have reported the issue in the past , not sure if I've read any related to beta2 though
Jaa1
Cosmic Ray
Options
Questions
Yeah it's been a couple of days now, but no solutions or app updates, Interesting...
0 Likes
USBetaModerator
Beta Moderator
Options
Questions

Hello @Jzmr2 ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 

0 Likes
Options
Questions
Today i was able to sync Samsung Health with my watch. The issue is when you turn on Sync it will prompt you to choose your Samsung account or add a new one. In my case that window prompting to choose an account was white so it seems there is an Ok option to press after you select your account and is on the bottom right corner. You won't see it but is there. I wonder if it's a theming issue that won't let you see the Ok option.
Jzmr2
Cosmic Ray
Options
Questions
Good find. That fixed it.
0 Likes
Options
Questions
Glad it worked for you!
0 Likes