Samsung pass not working

[sky75]

Update to the One UI beta; my Samsung Pass just stopped working. I try to open it, and it says it's temporarily unavailable. I don't know how to get it to work or if it's a known problem.

[LakeRacer4TheWin]

If you mean Samsung Wallet, I can use mine, and it opens okay. From within it, I was also able to open Samsung Pass and see the information stored within. So it is working for me, at least.

[Robin621k]

Two things to try, first clear the cache in the Wallet app, and second try a wipe cache partition.

I assume because you are using Beta software, I don't have to give you the steps to perform a wipe cache partition.

[USBetaModerator3]

Hello @sky75

Thank you for the feedback on Samsung Wallet. 

You can also try updating to the latest version and wipe cache (Long press icon > Storage > Clear Cache).

If you are still encountering the issue, then please dont' hesitate to submit an error report via Samsung Members app.

Regards,

One UI Beta Team