Original topic:

Samsung "Members" Profiles

(Topic created: 10-02-2021 01:36 PM)
AL54
Explorer
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Has anyone else noticed that the members profiles are no longer visible or active.  When I looked through a view mine it's just blank. Same for the others I try to view.
6 Replies
chrispy0
Nebula
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Yep same here
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superboxman
Cosmic Ray
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Same here, I click on my name and it's just blank. I can see my posts comments and bookmarks on the bottom of the screen but the top 80% of my profile is just black.
bigbad614
Comet
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Same
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Dingodown
Galaxy
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Same.
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USBetaModerator
Beta Moderator
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Hello @AL54 ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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MWS2022
Comet
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yeah and the messaging options are gone too
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