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Original topic:

Secure Folder help?

(Topic created: 10-10-2021 06:54 AM)
Wayofroy
Galaxy
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I can't get in anymore I use my password and get locked out I even tried changing password but at the end it would say at the bottom "Check your network connection and try again " I've tried resting phone and app but nothing. Is this a beta error? 





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5 Replies
BobbyCarra
Galaxy
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That's rather weird, can you attach a photo of the error perhaps?
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Wayofroy
Galaxy
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I can't post photos on here it always says cover image
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BobbyCarra
Galaxy
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Have you tried wiping cache and resetting settings? Screenshot_20211010-100046_Settings.jpg
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Wayofroy
Galaxy
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Yes
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USBetaModerator
Beta Moderator
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Hello @Wayofroy ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 

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