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Original topic:

Secure Folder

(Topic created: 09-16-2021 05:20 AM)
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I currently have the T-Mobile Galaxy S21 Ultra and I'm running the beta 12 and the only problem I'm currently having is I can't access SECURE Folder. It crashes. The only way I can access the content in SECURE Folder is through settings. I provided a picture.  I have spoken to others who have the Beta and they do not have that issue with Secure Folder. What are my options that do not require losing any data?


image



4 Replies
userH0NQVWzNEo
Cosmic Ray
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Hey, I reported the same issue. I master reset the phone and it works now. Not sure if you want to go through the trouble but tha did it for me.
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I was thinking about it but I would lose everything I currently have in there. And I can't get in to save any of it. I'll wait for them to fix it I guess.
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chasemaka21
Astronaut
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Have you cleared your cache. My secure folder works fine
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USBetaModerator
Beta Moderator
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Hello @ツNyMikey74力 ,

This is a known issue and we are working on a resolution

Regards,
One UI Beta Team

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