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Original topic:

Spotify stops playing music and crashes

(Topic created: 09-05-2022 01:57 PM)
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userauzTric9EO
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Does it happened to anyone 🤔 else?
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1 Solution


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Check to see if the background data for the device is allowed or restricted. Long press on the icon and go to info.

If that isn't it, check to see if the app is on the deep sleeping list.

I hope this helps

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4 Replies
TomJStires
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I use it everyday on WIFI and have not had any issues
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SquiggyD
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I haven't had any issues with Spotify crashing as of yet. Music plays without any interruptions.
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Solution
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Check to see if the background data for the device is allowed or restricted. Long press on the icon and go to info.

If that isn't it, check to see if the app is on the deep sleeping list.

I hope this helps
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USBetaModerator2
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Hello,

Thank you for your feedback.

Please try the suggestions by @ucancwhatic .  If you continue to have trouble, please use the latest Samsung Members app to submit an error report.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

 

 

 

 

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