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Original topic:

Text message/MMS with URL not sending or being blocked

(Topic created: 09-28-2023 07:53 PM)
380 Views
mztia100
Halo
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Anyone having issues with sending MMS or text messages that include a URL? I discovered that when I send a MMS message that includes https:// along with an image the messages were NOT going through. If I use www. It would work.


Then I tried sending a text with a Google form link and it never went through either. I was on the phone with my carrier over an hour trying to troubleshoot but with no real answers. Then I contacted Textra to see if something was wrong with app but they had me try other messaging apps such as Samsung messages and Google messages, same thing happens no matter the messaging app . 

This occurs with or without WiFi being turned on. 
3 Replies
jimmyweda
Comet
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Lately I'm having issues with sending or receiving texts. And I'm having issues with receiving phone calls. It is worse when wifi is on. When off it works better but not completely.

This isn't acceptable.
ImRyan
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Has anyone tried Textra? I use it and I don't have any problems with texting
USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team