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Original topic:

Text message issue

(Topic created on: 11/30/20 6:55 PM)
Tstewart831
Asteroid
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Still having random texting issues since update. Sending text to certain contacts will not deliver and I will need to resend as standard text instead of enhanced sms. Frustrating issue not knowing when my text will or will mot go through 
12 Replies
ZipperChef
Comet
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Any chance you have a VPN service such as Lookout running? This was causing some issues for me, both messages not being sent and the chat send/receive status, and disabling it fixed the issue.
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ZipperChef
Comet
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You may also try updating your PRL & profile manually.

clipboard_image_1606792226841.jpg

Tstewart831
Asteroid
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I will try updating PRL/Profile I forgot to check that. no VPN. Thanks
Tstewart831
Asteroid
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oddly enough, trying to update those keeps giving me an error when attempting, sigh
ZipperChef
Comet
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OK, I ran into this as well. Sprint is my carrier. I actually had to get them on a chat support and they did something on their end to refresh some signal. Hope that helps.
Tstewart831
Asteroid
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yeah I also have Sprint
ZipperChef
Comet
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Once I was able to speak with Sprint, have them refresh whatever signals they do on their end, then I was able to do a PRL update successfully. The problem solved and I haven't had another recurrence of that.
Rob7904
Cosmic Ray
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I hadn't been able to receive text messages in Samsung messages for a long time. I read an article talking about ensuring you disabled RCS before switching devices or message apps.

I disabled RCS in Google messages and native app works just fine now... you might check that if you used RCS
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USBetaModerator
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Hello,

 

Please try the suggestions made by  @Rob7904 and @ZipperChef . If the issue persists, please send us an error report. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team.

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