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ā08-09-2024 11:12 PM in
QuestionsWhy when I try to click the galaxy watch 4 classic link to download the beta galaxy watch 4 manager I get an error saying a am not allowed to participate or the beta period has ended?
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ā08-10-2024 12:10 AM (Last edited ā08-10-2024 12:12 AM ) in
QuestionsI got that one earlier today when I did the same process for my watch 5 pro, I just rebooted my phone, and cleared cache on both members and Galaxy Store samsung apps, tried again and it did worked.
I also saw some youtube reviews stating that it was due to not having the beta software on your watch, but I did managed to install it without even having the one ui 6 downloading for my watch.
somehow the beta update for the watch does not appear for me.
So probably it will be worth trying to first install one ui watch 6 once you are on the beta tester program, and then downloading the watch manager plugin and the health app afterwards.
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ā08-12-2024 12:43 PM in
QuestionsHello @Members_zZlHp54
Thank you for participating on Beta program.
As @RedJoker mentioned, try to download Galaxy Beta software (Manager and Health) after rebooting phone > clear cache on Samsung Members app (As this triggers the server to recognize your Beta participation) > Close Samsung Members App> Download Beta software (Selecting "Participate" should direct you to the Beta Store> After installing Beta apps, update your Watch firmware.
Regards,
One UI Beta Team