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Original topic:

Unable to use SNote

(Topic created: 12-14-2020 12:18 PM)
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My sNote keeps crashing and I feel this is something basic in the Note series which should work even on beta version. Can this be looked into with priority or is there any work around? 
5 Replies
DominicNikon
Comet
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the work around is to disable it's access to mobile data
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USBetaModerator
Beta Moderator
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Hello,

 

Please try the suggestions made by  @DominicNikon . If the issue persists, please send us an error report. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team.

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jtechman71
Cosmic Ray
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Try downloading an updated apk of notes. I did and notes works fine now.
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VincentMichael
Astronaut
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so what I did was turn on flight mode... open notes... then go to multi task... tap the notes icon and choose the keep the app open option... then turn off flight mode. sadly you have to do this each Time your phone is restarted or powered off
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aka_deno
Astronaut
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bump to DominicNikon... went in to Samsung Notes permissions and removed the phone permission and now it actually stays open. before it would open for a second then close. only issue with this is it warns against needing phone permissions in order to backup the notes maybe I'm not 100% but at least I can get back in ti Samsung Notes and screen off Notes finally work again.
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