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Original topic:

Want to Opt out

(Topic created: 10-11-2021 07:55 AM)
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don_javi
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‎10-07-2021 07:59 PM in 

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To withdraw from Beta do I need to use desk top version of Smart Switch? Using a PC? What if I don't have a PC only Chromebook?
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user751201tmO21
Honored Contributor
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‎10-07-2021 08:03 PM (Last edited ‎10-07-2021 10:14 PM ) in 

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Yes, you need a machine that you can install Smart Switch to do the Restore of the backup you made *before*; you installed the beta.

Oh wait, you haven't installed Smart Switch? Didn't do a backup before the beta installation??
don_javi
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‎10-07-2021 10:50 PM in 

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No I didn't... I backed up on Samsung cloud and Google cloud..
McCoyBoY
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‎10-09-2021 01:10 PM in 

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I did the same thing and have tried to downgrade to android 11 through the PC smartswitch app but it just freezes. I have also tried to unenroll then factory reset but it doesn't downgrade. I have called Samsung but they don't seem to know what to do lol
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USBetaModerator
Beta Moderator
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‎10-11-2021 07:55 AM in 

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Hello @don_javi ,

You will need a PC with smart switch to downgrade to Android 11. 

Regards

One UI Beta Team

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