YouTube full screen locks phone?

[Abhi98]

When you go to Fullscreen, screen goes black, screen locks and it's asking to unlock again. After unlocking it goes through the same cycle. Anyone else?

[usersDyMzx9uiD]

Same here, but I've noticed that it is not just YouTube. It happens every time my phone attempts to go into landscape mode. It instantly goes back to the lock screen.

[Abhi98]

Yes I noticed same. It's happening with any video app on full screen

[user365170tdJ15]

Which carrier do you use?

[Abhi98]

T-Mobile

[USBetaModerator · Accepted solution]

Hello @Abhi98 ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

1. Turn off the device.
2. Press and hold the Volume Up key and the Side key.
3. When the Android logo displays, release both keys.
4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
5. Press the Volume down key several times to highlight Wipe cache partition.
6. Press Side key to select.
7. Press the Volume down key to highlight Yes, then press the Side key to select.
8. When the process is complete, Reboot system now is highlighted.
9. Press the Side key to restart the device.

Regards,
One UI Beta Team

[Abhi98]

I have sent the error report. I will try wiping cache

[Abhi98]

Wiping cache may have fixed the issue. Not happening after reboot.

[userZWz4KpTY8g]

Same happened to me