Questions

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RAM PLUS

Posted by 12-08-2021 09:23 AM in Questions

is the ram plus feature I've been reading about going to be available to me in the US with S20 Ultra View Post

12-09-2021 02:09 PM

Hello @JasonIngram , Thank you for suggesting the solution. We appreciate your contributio... View Post

Is the UI pop-ups also white text on white background?

Posted by 12-07-2021 04:18 AM in Questions

Can someone help me because the way I see the UI elements are as follows: When the phone first powers on the warning that I am in the One UI... View Post

12-09-2021 11:43 AM

@USBetaModerator View Post

Material you/other features

Posted by 12-07-2021 03:07 AM in Questions

I have an ultra s20. In the beta with 3rd update. I am missing the new display wallpaper and themes. Even some of the other changes that's been... View Post

12-08-2021 09:12 AM

Thank you. View Post

Not seeing beta banner

Posted by 12-04-2021 09:33 AM in Questions

I'm note sure what I'm doing wrong any suggestions?'' View Post

12-06-2021 12:26 PM

Hello @Jennyy24 , One UI 4 Beta Program is only available for S20 devices that are purchas... View Post

Messages

Posted by 12-02-2021 06:54 AM in Questions

Really quick, my S20plus is unlocked and I had purchased through Samsung directly instead of T-mobile. But my network is T-mobile. So question is... View Post

12-05-2021 06:31 PM

I also am on t-mobile network and also purchased directly from Samsung. I have not had this issue... View Post

Fingerprint is not recognized by some apps

Posted by 12-01-2021 07:54 AM in Questions

After installing One UI 4 beta on my S20+ several apps do not recognize my registered fingerprints. I receive a notice to register a... View Post

12-01-2021 10:02 PM

I'm having the same issue where some apps are not communicating with biometric of the Galaxy S20 ... View Post

How many beta updates?

Posted by 11-30-2021 08:58 AM in Questions

I was wondering how many beta updates before official release in December? For s20 series usa models not UK models. View Post

11-30-2021 02:42 PM

Hello @AirCraze , Due to nature of program we are unable to speculate on number of release... View Post

Mobile data always on?

Posted by 11-29-2021 11:54 PM in Questions

Is anyone else encountering where if you turn on "Mobile Data Always Active" in Deleveper settings and the device does not stay connected... View Post

11-30-2021 02:00 PM

Hello, Please erase the device cache using steps below. If issue persists, Please update Samsu... View Post

Bixby routines

Posted by 11-30-2021 11:50 AM in Questions

Is anybody out there having problems with Bixby routines the beta version is working perfectly I believe with every single thing except Bixby... View Post

11-30-2021 02:00 PM

Hello, Thank you for your feedback. If you haven’t already, Please update Samsung members app ... View Post

No s20 esim support

Posted by 11-26-2021 07:25 AM in Questions

Finally got the beta 2 update and it does not give esim support like the beta 2 update for note 20 ultra. Any one else notice this? View Post

11-30-2021 08:59 AM

Does that include s20 ultra in UNITED STATES NEW YORK? View Post

Any other s20+5G getting this error? Serious software issue detected

Posted by 11-24-2021 09:26 PM in Questions

Since 11/20 been getting this on every reboot and at random intervals. Curious if anyone else has been getting it. Wondering if it's... View Post

11-30-2021 08:42 AM

*fixed with latest update, so far so good, been running it almost 24 hrs View Post

Has beta 2 released in the usa for s20 ultra?

Posted by 11-24-2021 06:57 PM in Questions

I seen UK have beta 2 already. I was wondering if it has released on other devices in the usa with one ui 4 beta 2 View Post

11-29-2021 01:07 PM

Hello @Confused980 , Thank you for suggesting the solution. We appreciate your contributio... View Post

unable to downgrade from beta programme

Posted by 11-24-2021 01:00 PM in Questions

i brought an s20 ultra pre owned not realising it had the android 12 beta on it, i want to downgrade back to 11 but it wont let me unroll as it was... View Post

11-29-2021 01:05 PM

Hello @userUp8T8jNK0P , Please DM us with the IMEI of the device. we can deregister you fr... View Post

WiFi drops

Posted by 11-25-2021 07:48 AM in Questions

Since installing One UI 4.0 Beta on S20, the wifi connection drops constantly. It hardly ever did so before. Any suggestions? ... View Post

11-29-2021 01:03 PM

Hello @TheRev , Thank you for your feedback. If you haven’t already, Please update Samsung... View Post

1password

Posted by 11-26-2021 11:17 AM in Questions

Anyone having issues enabling biometric features with 1password? Receive an keystore error View Post

11-29-2021 12:54 PM

Hello @siv , As issue involves a 3rd party app, fix needs to be performed from the applica... View Post

Will there be updates during the Beta Programme?

Posted by 11-23-2021 11:05 PM in Questions

It would be nice to see things we give feedback about fixed during the Beta Programme, is there a plan to push fixes out as they are ready? View Post

11-24-2021 03:02 PM

Understood, this is just the first Samsung Beta I've been in so i wasn't sure if we should expect... View Post

GPS not working properly

Posted by 11-24-2021 11:47 AM in Questions

The location accuracy in my navigation apps isn't working on my Galaxy S20 View Post

11-24-2021 02:09 PM

Hello @MattSalter93 , Thank you for your feedback. If you haven’t already, Please update S... View Post

Smart switch won't let me downgrade to android 11

Posted by 11-23-2021 06:04 PM in Questions

Hello The smart switch app on my windows 11 PC won't let me downgrade to android 11. Does anyone have any... View Post

11-24-2021 02:07 PM

Hello @bak1224 It may take up to 72 Hrs for smart switch to show the downgrade button. ... View Post

Trading up

Posted by 11-23-2021 02:33 PM in Questions

I'm trading in my S205G in for an S21 Ultra 5G soon. The S20 has this beta installed on it. Can I make a backup from the S20 and restore... View Post

11-24-2021 02:06 PM

Hello @userOij7wzcNrR , Thank you for suggesting the solution. We appreciate your contribu... View Post

Google Play Store

Posted by 11-19-2021 09:38 AM in Questions

Downloaded the new beta for my S20+. Now when I go into the Play Store, the updates won't download. Anyone else having... View Post

11-24-2021 09:43 AM

Oddly enough it resolved after about an hour or so. View Post

Gallery

Posted by 11-22-2021 03:33 PM in Questions

After installing the Bata Thousands of image's are missing from my gallery View Post

11-23-2021 09:22 AM

Hello @AdaLynx , Are the images present when viewed from My Files ? RegardsOne UI Beta ... View Post

New safety & emergency features

Posted by 11-21-2021 03:26 PM in Questions

Just my luck, being an older person and walking health hazard I just bought the Medical ID app last week. Small $. Lol Does this... View Post

11-22-2021 03:23 PM

Not necessary, its setup just fine. View Post

Bixby routines again

Posted by 11-22-2021 09:22 AM in Questions

How do you dismiss the indicator light showing new routines and also what is more with the three dots nothing happens when you click on it View Post

11-22-2021 01:39 PM

Hello, More should display additional options for the routine. If you do not see the option, ... View Post

Bixby routines

Posted by 11-22-2021 09:19 AM in Questions

How do you disable an individual routine View Post

11-22-2021 11:49 AM

Hello @VincefromBrooklyn, Please navigate to Settings- advanced features - Bixby routines ... View Post

Apps crashes all time after Android 12 beta upgrade

Posted by 11-22-2021 04:03 AM in Questions

Outlook, besbuy & Google maps these apps crashes every time when open. All troubleshooting steps done but still no resolution. View Post

11-22-2021 11:46 AM

Hello @Sagar4355 , As issue involves a 3rd party app, fix needs to be performed from the a... View Post

How do you roll back your galaxy s20 from Android 12

Posted by 11-20-2021 08:26 AM in Questions

How do you roll back? View Post

11-22-2021 11:37 AM

Hello @Lrock , Thank you for suggesting the solution. We appreciate your contribution to t... View Post

Was maps floating window removed?

Posted by 11-20-2021 05:32 AM in Questions

Used to press home and would get floating window like youtube, now it just go to background. Anyone else ? View Post

11-22-2021 11:36 AM

Hello @userqOLzsgXtnP , Thank you for your feedback. If you haven’t already, Please update... View Post

I can't roll back.

Posted by 11-19-2021 07:47 PM in Questions

I withdrew from the beta program and I tired going to smart switch on a PC and it wouldn't give me the option to roll back. Any suggestions? View Post

11-22-2021 11:36 AM

Hello @samsung4lIfè Please contact the nearest Samsung Service Center for assistance with... View Post

Notification light

Posted by 11-19-2021 03:13 PM in Questions

I just downloaded the beta version 4 and you would think by now you would have notifications corrected , I could get rid of all my 3rd party... View Post