Questions

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Samsung message App

Posted by 11-14-2021 07:58 AM in Questions

Does anyone know if I can uninstall Samsung Messages? as I am not able to use it any longer. I use Google messages and when I switch back it... View Post

11-15-2021 11:40 AM

Hello @dave6267 , Samsung Messages cannot be uninstalled as it is a system app. If you haven’t alrea... View Post

Screen recording

Posted by 11-13-2021 10:42 AM in Questions

Where do you find it?, Because it doesn't pop up when you take a screenshot anymore. View Post

11-15-2021 11:28 AM

Hello @PrincessMochi , Thank you for suggesting the solution. We appreciate your contribution to the... View Post

dji app doesn't open & apex fusion

Posted by 11-12-2021 09:38 PM in Questions

I use my Drone to work and after the update my app doesn't open dji go , the same with my fish tank app apex fusion . Hiw can I made the open... View Post

11-15-2021 11:24 AM

Hello @userglxs7GSVyo , As issue involves a 3rd party app, fix needs to be performed from the applic... View Post

Wish list of themes?

Posted by 11-10-2021 05:43 PM in Questions

Where did my wish list go? I had a ton of themes saved for the upcoming Holidays and they are gone? View Post

11-15-2021 04:51 AM

This has been completed. And as others have said there are no themes to choose from either View Post

Volume control/galaxy buds +

Posted by 11-09-2021 10:36 AM in Questions

When turning up or down the volume from either my buds or phone, the volume on the buds stays the same in both high or low. I've already... View Post

11-14-2021 10:00 AM

I think I have experienced the problem you are describing. My problem was with Samsung's Sound Assis... View Post

Beta 5

Posted by 11-12-2021 09:16 AM in Questions

I've been off this app the past 3 or 2 days, and I recall some of you saying that there won't be a beta 5 for US, but now I'm seeing... View Post

11-13-2021 08:48 AM

You'll get the GA soon 👍 View Post

SPen

Posted by 11-10-2021 01:41 PM in Questions

Does anyone know if One UI 4 will support the Bluetooth SPen for the S21 Ultra? View Post

11-12-2021 12:50 PM

The Spen pro has different features than the standard s21 ultra Spen the attached pictures are Part ... View Post

Samsung USB Storage NOT being Recognized

Posted by 11-11-2021 11:38 AM in Questions

Anyone else experiencing a USB device plugged into the USB-C port not being recognized by your device? It's a Samsung Multi-Port Adapter with... View Post

11-11-2021 08:39 PM

Well you kinda got to make two statements then? Lol I'm just saying it's kinda unclear even from my ... View Post

Samsung Health Monitor

Posted by 11-11-2021 04:53 AM in Questions

Samsung...where is the blood pressure monitoring function ??? This update was right now ... View Post

11-11-2021 02:42 PM

How to enable? View Post

Samsung Music

Posted by 11-11-2021 12:18 PM in Questions

How to rid that message everytime that I delete a song? Thanks!!! ... View Post

11-11-2021 02:41 PM

I really don't know, appears every time I'm going to delete a song View Post

Can't watch videos in landscape mode

Posted by 11-10-2021 11:34 PM in Questions

Any video I play world until I turn the phone sideways then it crashes and the screen goes black and forces me to sign back in again View Post

11-11-2021 08:39 AM

Hello @Mootz , Please erase the device cache using steps below. If issue persists, Please update Sam... View Post

Software update

Posted by 11-10-2021 02:23 AM in Questions

Is there gonna be another beta 5 after this or are we getting the official ui 4.0 update ? View Post

11-10-2021 11:53 PM

That's not guaranteed. If you've read previous Moderator posts the worst case scenario is by the end... View Post

Lock screen icon

Posted by 11-10-2021 10:37 AM in Questions

My lock screen icon suddenly changed color. This has happened multiple times now. Originally the icon... View Post

11-10-2021 03:01 PM

Hello, Please erase the device cache using steps below. If issue persists, Please update Samsung mem... View Post

playstore apps not completing download?

Posted by 11-09-2021 11:35 AM in Questions

I'll start downloading an app in the app store, but it can never finish downloading - it gets stuck at different spots each time I try.... View Post

11-10-2021 02:59 PM

Hello, Thank you for your feedback. If you haven’t already, please send us an error report to help u... View Post

End of Beta

Posted by 11-05-2021 12:31 AM in Questions

Does anyone know when they're gonna release the new one ui 4.0 to the public ? This beta seems longer than the last one ui 3 beta View Post

11-10-2021 06:54 AM

I could see one more then a final release View Post

Possibly Rejoin the Beta?

Posted by 11-08-2021 12:41 PM in Questions

I know the odds are pretty slim and know it's closed. I was in the Beta but had to withdraw/unenroll to try and debug an issue with my carrier... View Post

11-10-2021 06:18 AM

@USBetaModerator how do I revert back to android 11? View Post

Blocked contact issue

Posted by 11-07-2021 08:47 PM in Questions

I blocked a contact by mistake and unblocked them but now I don't receive calls from them I only receive text messages. I went to their contact... View Post

11-10-2021 02:52 AM

I tried this and STILL NOTHING! The calls are still getting blocked but I am still getting text mess... View Post

Chrome and Galaxy themes

Posted by 11-08-2021 03:19 AM in Questions

All of my saved themes are gone and Chrome will not update at all. Anyone having these sames issues, I've reinstalled Chrome App and can't... View Post

11-09-2021 08:02 PM

I noticed that there are no themes available. I used to be able to pick from all different themes ..... View Post

Connected Galaxy Watch 4 issue

Posted by 11-07-2021 10:41 AM in Questions

I have a connected watch and ever sense the new UI it stopped connecting to the network and because of that it would drain instantly. I have reset... View Post

11-09-2021 05:27 PM

I have tried all that and more trust me, it was connected untill the update and I know of others tha... View Post

Error report

Posted by 11-09-2021 04:51 AM in Questions

I'm still getting an error pop up to report Samsung to pay problem when I attempted to make a widget or two please is anybody still having... View Post

11-09-2021 06:47 AM

Hello @userS9Ilhb2dzI , We are targeting to release a new version of Samsung Pay mid-late Nov. We ap... View Post

No notification sounds when using Samsung Buds pro or Sony WF1000XM4

Posted by 11-09-2021 12:33 AM in Questions

No notification sounds when using Samsung Buds Pro or Sony WF-1000XM4. I do get notifications through Bluetooth in the car. View Post

11-09-2021 06:39 AM

Hello @Markhoss , Thank you for your feedback. If you haven’t already, Please update Samsung members... View Post

Samsung internet

Posted by 11-08-2021 05:30 PM in Questions

Samsung internet freezes when reading msn. Is there a fix for this? Also having more than usual batter drain and slower overall speed opening web... View Post

11-09-2021 06:34 AM

Hello @user6inQKz1TLG , Thank you for your feedback. If you haven’t already, Please update Samsung m... View Post

Animations

Posted by 11-08-2021 01:19 PM in Questions

Anyone else's animations inconsistent? When I leave an app sometimes the apps animation just disappears to the side of the screen. Or when I... View Post

11-09-2021 06:29 AM

Hello @yntnbbkv14 , Thank you for your feedback. If you haven’t already, Please update Samsung membe... View Post

Screen recording audio

Posted by 10-24-2021 03:55 PM in Questions

No screen recording audio when sent thru mms. The video plays, but the recipient isn't able to hear the sound of the video. Also... View Post

11-09-2021 12:39 AM

Actually, I spoke too soon. It happened again. It was working, but now the sent videos have no audio... View Post

Google Assistant Continued Conversation.

Posted by 11-08-2021 04:46 AM in Questions

Is anyone else having problems with the Google Assistant Continued Conversation feature? Not having to repeat the "key word, Hey Google" in... View Post

11-08-2021 06:54 PM

I cleared system cache on the device and it didn't fix anything. I already have the most current Sam... View Post

Gpay not working on Beta 4

Posted by 11-08-2021 12:07 PM in Questions

Anyone else having issues loading a card onto their contactless pay apps? View Post

11-08-2021 03:05 PM

Hello @userPYzzwuQ8BQ , During beta program, the software is not yet certified by Google, and theref... View Post

Having connections issues

Posted by 11-08-2021 06:13 AM in Questions

I an having connection issues at the moment. All of my apps and things are closing out continuously. View Post

11-08-2021 03:02 PM

Hello, Please erase the device cache using steps below. If issue persists, Please update Samsung mem... View Post

Couple of Apps doesn't work.

Posted by 11-08-2021 08:47 AM in Questions

Hyatt and Facebook messenger doesn't work since November update. View Post

11-08-2021 03:01 PM

Hello, As the problem involves a 3rd party app, it would be best to contact the app developer for su... View Post

Samsung Members Notifications

Posted by 11-08-2021 11:37 AM in Questions

Does anyone know how to fix this? Likes and Replies aren't notified to me despite having them enabled in the app info page.. Are they anywhere... View Post